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True North Performance Group LLC
FOR GOVERNING BOARDS & EXECUTIVE LEADERSHIP TEAMS

Clear direction.
Stronger teams.
Lasting results.

We help board-governed organizations connect governing direction to everyday execution- so decisions become action and priorities become results.

Charting the Course for
Organizational Excellence

  1. Clear Priorities

  2. Shared Ownership

  3. Meaningful measures

  4. Sustained follow-through​​

Built for the work of board-governed organizations.
Local government · Nonprofits · Associations · Healthcare

Experience behind the work.

A trusted advisor.
An operator’s perspective.

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Rebecca Jackson helps board-governed organizations strengthen governance, leadership, and the conditions for high performance.

 

As a former municipal Chief of Staff and Chief Performance Officer, she understands the work of connecting board priorities to organizational decisions and everyday execution.

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Her approach draws on direct operating experience and consulting with governing boards and leadership teams to clarify direction, develop leaders, and build practical systems that support sustained performance.

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Rebecca also serves as an adjunct instructor with the UNC School of Government, teaching leadership, supervision, and organizational performance.

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Clients work directly with Rebecca throughout each engagement, benefiting from executive-level judgment and hands-on support to move their organization forward.​

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Rebecca Jackson facilitating a group discussion during a Board retreat.

THE CHALLENGE​

Direction isn't execution.

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"We have a strategic plan, but it is not driving the work."

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“We’re working hard, but we’re not seeing the results we need.”

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"Our Board and staff are not aligned."

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“Board and staff roles are unclear, making decisions and accountability harder.”

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"We collect measures, but leaders do not use them."

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Let’s talk about where progress is breaking down—and how TNPG can help your organization move forward.​​

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Start where you need to move forward.

At True North Performance Group (TNPG), we help governing boards and executive leadership teams strengthen organizational performance by developing purposeful leaders, clarifying strategic direction, and building the systems that translate priorities into action. Our work connects direction to disciplined execution, shared accountability, and measurable outcomes.

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What is True North?

An organization where governance, leadership, people, strategy, and execution remain aligned to consistently fulfill its mission.

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Through retreats, strategic planning, leadership and team development, and performance measurement and management, we help organizations strengthen the conditions and culture required for alignment to hold under execution.

Leading True North

True North Governance & Performance System™

Alignment that holds under execution.

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A strategic plan sets direction. Sustained performance requires priorities, people, resources, and decisions to stay connected.

 

Governance Clarity → Strategic Direction → Performance Infrastructure → Execution Discipline

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Our System connects governance, strategy, leadership, and performance through practical tools and operating disciplines tailored to your organization’s needs.

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Start with a clearer picture.

Our proprietary diagnostic assesses how people experience the six Conditions of High Performance. Facilitated interpretation helps leaders identify strengths, understand gaps, and agree on priorities, owners, and next steps.

Lead People. Solve Problems. Manage Change. Improve Performance.

​Our Three Core Services Include:

Leadership and Team Performance graphic

Leadership & Team Performance

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Lead Yourself ✦ Lead Others✦  Lead the Organization.

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How leaders show up under pressure affects trust, communication, accountability, and execution. We help leaders and supervisors strengthen self-awareness, lead people effectively, and connect their team’s work to organizational priorities.

 

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True North compass graphic for governance and strategy alignment

Governance & Strategic Alignment


Clarify roles ✦ Establish priorities ✦ Connect direction to action.

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We help governing boards and executive leadership teams clarify responsibilities, establish shared priorities, and connect governing direction to organizational work through focused retreats and strategic planning.

Performance Infrastructure & Execution Support graphic

Performance Infrastructure & Execution Support

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Connect priorities ✦ Measure what matters ✦ Strengthen            follow-through.

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We help organizations connect priorities to ownership, measures, resources, and regular performance reviews. Through diagnostics, practical tools, and facilitated support, leaders use performance information to guide decisions, take action, and adjust course.

Select Clients and Partners

Harnett County as a client
Wake County as a client
North Carolina Public Transportation Association for a client
Carolina Beach NC client logo
the City of High Point as a client
Town of Leland as a client
Cumberland County as a client

Trusted by organizations committed to strong governance, aligned leadership, and measurable results.

North Carolina Local Government Budget Association as a client

Let's talk about your organization,

Where does alignment need to  strengthen?

Clapping Audience

“ True North Performance Group created opportunities with our strategic plan and performance management plan that we never imagined. With these plans in place and working well, Harnett County is ready for the future.” Harnett County Assistant Manager

TRUE NORTH PERFORMANCE GROUP   

Charting the Course for Organizational Excellence

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