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True North Performance Group LLC
FOR GOVERNING BOARDS & EXECUTIVE LEADERSHIP TEAMS

Clear direction.
Stronger teams.
Lasting results.

We help board-governed organizations connect governing direction to everyday execution- so decisions become action and priorities become results.

Charting the Course for
Organizational Excellence

  1. Clear Priorities

  2. Shared Ownership

  3. Meaningful measures

  4. Sustained follow-through​​

Built for the work of board-governed organizations.
Local government · Nonprofits · Associations · Healthcare

Experience behind the work

A trusted advisor.
An operator’s perspective
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Rebecca Jackson brings the perspective of a former municipal Chief of Staff and Chief Performance Officer to the challenges facing governing boards and leadership teams.

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Her approach draws on direct operating experience and work with public organizations, schools, associations, and the UNC School of Government. The tools and System reflect real organizational practice.

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Clients work directly with Rebecca throughout the engagement—bringing senior-level judgment to the decisions that shape the work.

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THE CHALLENGE

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Direction isn't execution.

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  • "We have a plan, but it is not driving the work."

  • "Our Board and staff are not aligned."

  • "We collect measures, but leaders do not use them."

Start where you need to move forward.

At True North Performance Group (TNPG), we help governing boards and executive leadership teams strengthen organizational performance by developing purposeful leaders, clarifying strategic direction, and building the systems that translate priorities into action. Our work connects direction to disciplined execution, shared accountability, and measurable outcomes.

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What is True North: 

An organization where governance, leadership, people, strategy, and execution remain aligned to consistently fulfill its mission.

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Through retreats, strategic planning, leadership and team development, and performance measurement and management, we help organizations strengthen the conditions and culture required for alignment to hold under execution.

Leading True North

True North Governance & Performance System™

Alignment that holds under execution.

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A strategic plan sets direction. Sustained performance requires priorities, people, resources, and decisions to stay connected.

 

Governance Clarity → Strategic Direction → Performance Infrastructure → Execution Discipline

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Our System connects governance, strategy, leadership, and performance through practical tools and operating disciplines tailored to your organization’s needs.

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Start with a clearer picture.

Our proprietary diagnostic assesses how people experience the six Conditions of High Performance. Facilitated interpretation helps leaders identify strengths, understand gaps, and agree on priorities, owners, and next steps.

​Our Three Core Services Include:

Leadership and Team Performance graphic
True North compass graphic for governance and strategy alignment

Leadership & Team Performance

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Lead Yourself ✦ Lead Others✦  Lead the Organization.

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How leaders show up under pressure affects trust, communication, accountability, and execution. We help leaders and supervisors strengthen self-awareness, lead people effectively, and connect their team’s work to organizational priorities.

 

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Governance & Strategic Alignment


Clarify roles ✦ Establish priorities ✦ Connect direction to action.

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We help governing boards and executive leadership teams clarify responsibilities, establish shared priorities, and connect governing direction to organizational work through focused retreats and strategic planning.

Performance Infrastructure & Execution Support graphic

Performance Infrastructure & Execution Support

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Connect priorities ✦ Measure what matters ✦ Strengthen            follow-through.

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We help organizations connect priorities to ownership, measures, resources, and regular performance reviews. Through diagnostics, practical tools, and facilitated support, leaders use performance information to guide decisions, take action, and adjust course.

Select Clients and Partners

Harnett County as a client
Wake County as a client
North Carolina Public Transportation Association for a client
Carolina Beach NC client logo
the City of High Point as a client
Town of Leland as a client
Cumberland County as a client

Trusted by organizations committed to strong governance, aligned leadership, and measurable results.

North Carolina Local Government Budget Association as a client

Let's talk about your organization,

Where does alignment need to  strengthen?

Clapping Audience

“ True North Performance Group created opportunities with our strategic plan and performance management plan that we never imagined. With these plans in place and working well, Harnett County is ready for the future.” Harnett County Assistant Manager

TRUE NORTH PERFORMANCE GROUP   

Charting the Course for Organizational Excellence

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